Onsite Masters of Execution
TPS/Lean takes PRACTICE, Not Just UNDERSTANDING". Utilizing our time-tested Optimization Engagement Methodologies based on the Toyota Production System, we consistently drive and influence real impactful change to any service or manufacturing business. Being “hands-on” and through a “structured approach”, affords us the unique opportunity to generate real business results with focused action activities that enhance the Customer Experience.
Focus Your Innovation, Gain Exceptional Returns
Driving a Strategic Imperative for any Digital Solution, means Getting it RIGHT! We purposefully apply the "TPS/Lean Thinking" philosophy from Toyota as the main guiding tool for our Digital Transformation Engagements beginning with a thorough Digital Maturity Assessment (DMA)! Doing so has ensured that our clients gain the most impactful ROI from their efforts to Digitalize.
Focusing On The 2% of Leaders for Sustainability
Since TPS/Lean is a Full Business Strategy, it will require the Development of TPS/Lean Thinking Leaders that truly impact your business. Create clarity and a deeper appreciation for the application of the 12 TPS/Lean Leadership Behaviours, we’ve developed the 5D’s Coaching Model that ensures Business Growth through Better Execution.
Scaling Your Transformation
Step Into the Birthplace of TPS/Lean. Experience True Excellence and Benchmark some of the world's best companies here in Japan. Join us for a “Transformational 7-day Immersion Experience” that is truly "life-changing".
Hands-On Workshops that Inform, Engage & Inspire
Never Stop Learning, Because Life Never Stops Teaching! Experience the Difference from over 75+ Workshops & 4 Different Certifications tailored for every stage of your TPS/Lean journey. Our Teach-See-Do Methodology at the Gemba (workplace) ensures rapid knowledge retention & application of every concept taught resulting in immediate business gains.
The following traits are core to our network of professional consultants &coaches. Experience has shown us that these traits help clients successfully adopt time-tested TPS practices, enabling strong and viable long-term relationships.
Be humble so that you can learn from the people you are working with. They are experts in their own right and have knowledge in many other areas that we can learn from. Humility is the cornerstone to building trust with our clients.
Uphold the truths and live by the philosophies, principles & practices of TPS. Be a stellar example for others to follow and always be sure to speak your mind in a respectful manner to gain clarity and commitment.
Listen before speaking. See before actioning. Your leadership presence is the price of our expertise, so be impactful from the moment you step into any business. Be willing to share and inspire others with your presence.
Change is hard work, and it takes purposeful laser focused leaders, not managers, to sustain those changes! Find ways to inspire and energize those we work with and make sure it's real, enjoyable & impactful!
Global Optimization Expert
Transform your operations with proven TPS/Lean methodologies that frees up capacity, smooths flow of operations, generates transparency, reduces costs and builds sustainable excellence.
Focusing on the implementation of the Toyota Best Practices, we connect the Toyota Production System (TPS) + Total Productive Maintenance (TPM) + Total Quality Management (TQM) + Total People Development (TPD) in our approach that has consistently attained “unimaginable results”. From analysis to implementation and follow-up, we ensure companies around the world achieve sustainable business transformation results with direct impacts to the bottom-line and in the capabilities of their people.
We provide a holistic suite of services designed to embed Lean thinking into the DNA of your operations, from leadership coaching to digital integration.
"I had the pleasure of learning leadership and Kaizen under DJ at Peterbilt Motors for months. His ability to reach out and stretch an individual to empty their cup from bad habits to his methods of continuous improvement was an incredible journey. His style of teaching is fun and challenging. DJ has a deep knowledge of the Kaizen methodology and is able to teach by example."
Senior Operations Auditor
Truck Manufacturer (USA)
"The JLIT experience is so valuable for your thought processes and your mindset to impact changes. DJ and his team know precisely how to bring TPS alive and how to help your understanding reach that next level of execution. In my opinion, JLIT is a necessity if you are a leader/manager by profession."
Interim COO
Netherlands
"To all those who would like to grow their knowledge of TPS, this is the best place to see it live. These guided tours of various facilities, you will experience TPS firsthand and during the classroom sessions, you will get a detailed overview of the facility and what they bring to the world of TPS."
Production Manager
UK
"DJ, I really wanted to express my sincere thanks for an amazing JLIT week in Japan. The deep learnings from the visits/lectures our 'Top 1' discussions on the challenges ahead of me and the clear connections to changing the culture was fantastic! For sure, more of my team will be on our next tour!"
Operations Manager
Malaysia
"A fantastic week in Japan! I have never experienced such a well-prepared business trip. It was very impressive to see how the various companies we visited applied TPS. My most important insight from this week is that processes must be built around people in order to be successful, and not the other way around."
Head Of Transformation
USA
"I was introduced to DJ & Makoto when I was attending Lean Silver training at Jabil in Penang. The best thing that I liked about him is that he makes things very easy to understand & practical to implement. Most other consultants spend time only on classroom training, whereas with DJ, it's the perfect blend of classroom learning & practical application on the shopfloor."
Nishant Jain
Change Leader & Production Manager
It truly has been a pleasure getting to know DJ and learning from his deep experience in Lean / Continuous Improvement. His depth of understanding for the principles of kaizen are some of the most profound of anyone I've met to date."
CEO
Technology Firm (North America)
DJ's ability to carefully listen to client problems and strategically provide insightful and effective solutions by breaking down the issues into sequential phases shows the incredible power of his deep understanding and clinical analysis of any business situation."
General Manager
Global Manufacturer (Thailand/Hong Kong)
This OE Project workshop taught us information for sure but they didn't just give it to us, we had to live every bit of it and through that, we experienced the horrors of traditional leadership and the advantages of lean leadership."
Director of Engineering
Parts Supplier (USA/China)
The Toyota Production System (TPS) is a comprehensive lean manufacturing system developed by Toyota to maximize efficiency by eliminating waste and optimizing processes. It is built on 4 distinct principles.
1) Just-in-Time(JIT) –Producing what is needed, when it is needed, and in the quantity needed. JIT begins with understanding Customer Demand that supports creating Takt operations.
2) Continuous Flow (CF) –If you produce to Takt, then any delay or stagnation in the flow impacts deliver times. Therefore, CF refers to processes where work or material moves steadily without interruption, seen in manufacturing via the likes of an assembly line. The ultimate goal is 1 Piece Flow, to minimize waiting and idle time, increasing efficiency, productivity, and throughput while reducing waste.
3) Small Batch Flow (BF) –If you are unable to meet demand with JIT or CF, then the next best option is to “make smaller batches” of items. What this involves is producing items or completing work in small, manageable quantities rather than large, monolithic batches. This approach and reduction of batch sizes by 50% aims to reduce waste, lower costs, improve quality and flexibility, and facilitate faster adaptation to feedback or changes in demand.
4) Pull System (Pull)– If you are unable to create flow, then Pull is the next best option where by the downstream processes "pull" materials and parts from upstream processes only when they are needed, as opposed to a "push" system that produces based on forecasts. This demand-driven approach, often visualized and controlled with “Kanban” signals, minimizes waste by reducing overproduction and holding inventory, resulting in a smooth, synchronized flow of production that matches real-time customer demand.
Now the real question is how does it help your business? Simply put, it’s a “Change Maker” to any business because it focuses on creating smooth flow of information and material. By doing so, your “operating or management system” generates either product or service in a timely manner. Common benefits or outcomes include but are not limited to:
High Quality: By addressing problems at the source and empowering employees, defects are minimized, leading to superior product and service quality.
Efficiency: Eliminating waste and streamlining processes reduces operating costs and shortens lead times, enabling faster delivery to customers.
Adaptability: The system allows for the production of a mix of models or in service the ability to be flexible in responding to customer orders and changing demands.
Employee Empowerment: TPS assigns well-defined responsibilities, with the right structure and encourages every team member to contribute to improving the entire system or business.
Transformation timelines vary based on organization size and complexity. Our coaching periods typically last 3-12 months, while our Operational Excellence Certification Program can be executed in 4-10 monGreat question and the truth is, “it depends”. Depending on the type of industry, the size of the business, the challenges ahead and what type of culture is already embedded, determines the duration. We recommend to our clients 4 different starting points in creating value.
1 – QUICK - Focused Activities: 1-5 Day efforts designed to deploy isolated activities like 6S in a Area, Executive Level Lean Immersion Experience, Lean 101 or Basics/Fundamental Management Training, Simple Practical Problem Solving, other core trainings, etc. (Create Model Areas & Thinking for others to visualize & inspire)
2 – EASY – Event-Based Activities: 5-45 Day efforts focused on improving specific processes and problems within the organization or department through a structured 5 day approach and 30-40 day follow-up of actions. (Isolated Impacts to Quality, Delivery and Cost, those key metrics that are always important to the Customer)
3 – LASTING – Project-Based Activities: 30-120 Day efforts designed around more complex elements like Organizational Wide Rollouts of programs, Creating Lean Leaders (behavior aligned to Standard Work), Influencing Change Overs (SMED), Deploying Just-In-Time Practices (JIT) tot create FLOW within operations, Jidoka practices that create smooth transitions between people & machines, etc. (Greater Impacts on Quality, Delivery and Cost in a specific focused area)
4 – CHALLENGING - Full or Focused Transformations: 120-365 Day or longer, designed to totally transform all aspects of the business from the shop floor to the board room starting with Strategy, Hoshin Kanri, Policy Deployments & Value Stream / Supply Chain Impact, etc. (Setting your new Lean/Continuous Improvement site into reality)
The natural outcomes of starting at any of these points is seeing the results every 30 or 60 days. Over the past 10 years, our clients have seen on average these kinds of returns:
• 36% Reduction in Operating Costs
• 42% Reduction in Supplier Costs
• 68% Reduction in Inventory Costs
• 70% Reduction in Change Over Times
• 78% Reduction in Lead Times
• 17% Increase in Sales Revenue
• 30% Increase in Capacity Availability
• 35% Increase in Productivity
• 40% Increase in Inventory Turns
• 55% Increase in On-Time-In-Full (OTIF)
Currently out of the 19 most profitable industries, we have supported clients in 17 of those industries. For us TPS/Lean applies in all industries, no matter the size or volume of business. See my profile above for more industry names.
As to your sector, allow me to answer it this way. With out a doubt, YES…but. For us, the people in their industry or sector are the experts/professionals of that world. We as “Optimization Experts and TPS/Lean Leadership Coaches” are also experts but of our methodologies to visualize the challenges in any business and help to resolve them. Through our creative collaboration models, we learn more about your business and vice versa, your leaders learn more about how we do business in helping others to be “even better”.
Absolutely. In fact, about 75% of all our coaching is done virtually! With technology today and collaboration systems like Google Meets, Zoom, Obeya, etc., we plan, execute, document and feedback to our leaders what is most important to them. For us, every coaching client has unique requests and challenges. It is for that reason, we spend time early in the coaching phase with several “self assessments” to better understand their leadership qualities / traits and agree on what kind of outcome or challenge they are desiring to overcome. This “leadership assessment” phase is vital to the GROWTH of our coaching clients and their success. From there, we develop a “plan of action” for the agreed upon time frame (weeks & months). Every session is recorded, and all materials are shared as part of the coaching journey.
Yes. However, it’s important to understand what that really means and how we go about supporting digital transformations. We at Makoto Flow Ltd., help organizations and businesses to adopt the “Right Digital Solutions”. This begins by understanding the organizations “readiness” for such a transformation by using our Digital Maturity Assessment Tool (DMA). From this point, we can agree what part(s) of the business needs support in the adoption of digital solutions and where we need to improve prior to digitalization. In the past 5 years, we have seen massive as well as rapid changes in technologies. However, most organizations aren’t ready for those changes. We make sure they are!
This might sound strange, even odd but many companies that offer these so called “benchmarking or study tours” to Japan spend lots of their time visiting museums and cultural sites. We on the other hand, focus our attention on “creating value and understanding around TPS/Lean”. We chose the term “Immersion” because it means “deep mental involvement in something”. In our case, it’s TPS/Lean. Furthermore, we organize everything for our participants from the moment they reach the shores of Japan until their departure 7 days later. With access to more that 250 different companies throughout Japan, every tour is customized to the needs of our clients. We’ve organized Manufacturing, Maintenance, Innovation, Healthcare and Services tours. From the Southern Island of Kyushu (Fukuoka, Kokura & Kumamoto), up to the Chugoku region (Yamaguchi, Hiroshima & Okayama), into the Kansai region (Osaka, Kyoto, Nara & Wakayama), to the Chubu region (Nagoya, Mei, Gifu & Shizuoka) and into the Kanto region (Tokyo, Yokohama, Chiba & Tochigi). We have also organized special tours in Korea, USA and Europe.
Regarding the investment, since we help all participants in completing “action plans” on an A3’s during the 7 day engagement as well as have “follow-up virtual meetings” 30 & 60 days after the experience, our ROI has been calculated from as low as 4X to as high as 100X, depending on the scope and depth of the problem or opportunity they decided to engage. But more important than the financial return is the lasting impressions of “what good can look like” and the long-term relationships forged through shared experiences with your colleagues. It truly is life changing.
Another great question to ask. Success is determined and agreed upon by both parties that are requesting our services. With Optimization Consulting services, we outline in our Services Agreement (Contract), agreed upon expectations, durations of support, activities & metrics, terms and conditions. We debrief our clients after every visit or session and most, if not all of our contracts are 60 to 90 day engagements. As for JLIT experiences, we complete A3’s with the problem identified prior to arrival and the actions agreed upon prior to departure. Clear quality, deliver and cost metrics are assigned and agreed upon. As for our Coaching engagements, we sign a Coaching Proposal like an NDA, that contains clear expectations and outcomes. After each month’s session, we hold a short 30 min Hansei or “reflection” virtual meeting to see how we are doing and if changes need to be made. As for the sustainability, most engagements have Case Studies 4 to 6 months later demonstrating the success or failures, and next steps. I measured our success and sustainability rate in 2023 per engagement contract, we currently have a 96.7% success rate.
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